
In fast-paced industries like hospitality, retail, and restaurants, maintaining security, efficiency, and customer satisfaction is paramount. Businesses require robust surveillance solutions that deliver accurate, real-time insights, from managing crowds at check-in counters to detecting potential hazards in common areas. This is where EyesOnIt's cutting-edge AI-powered surveillance software comes into play.
Eliminating False Positives with Tailored Detection
With its ability to eliminate false positives and customize detection using simple text descriptions, EyesOnIt is revolutionizing how businesses in hospitality approach security and operations.
Traditional surveillance systems often overwhelm staff with false alerts, leaving crucial incidents unnoticed. EyesOnIt changes this dynamic by allowing businesses to describe exactly what they want to detect in simple, natural language. Whether it's distinguishing between a customer lingering at a check-in counter and regular foot traffic or detecting unauthorized entry into restricted areas, EyesOnIt can accurately identify conditions that require attention and filter out irrelevant events. This ensures that staff receive alerts for incidents that matter, dramatically reducing alert fatigue and freeing up time for more important tasks.
Powered by a model trained on 2 billion images, EyesOnIt is highly adaptable and capable of handling various scenarios. Whether monitoring guest activity, tracking service efficiency, or ensuring security, the software delivers precise alerts tailored to your unique requirements. This customizable detection helps streamline operations while keeping staff focused on fundamental issues.
On-Site Processing for Real-Time Results
EyesOnIt offers an important advantage over traditional surveillance systems by running directly on your business’s hardware, eliminating the need for cloud-based processing. This on-site setup significantly reduces latency, ensuring you receive real-time notifications of critical events. Whether identifying a spill in a hotel lobby that requires immediate cleanup or detecting a fall in a crowded retail space, businesses can react swiftly without waiting for cloud servers to process the video.
Moreover, the on-site processing gives you complete control over the factors influencing the system's performance, such as network and server infrastructure. This results in a more reliable, scalable solution that fits seamlessly into your existing operations, ensuring your business runs smoothly and efficiently.
Activity Recording and Search Capabilities
One of EyesOnIt's standout features is its ability to record activity while filtering out unnecessary footage. For instance, It can capture significant moments, such as a customer entering a VIP area in a hotel or restaurant, while ignoring irrelevant background movement. This conserves storage space and makes it easier to locate critical events when needed.
Additionally, the system's powerful search capabilities allow you to search recorded video by time, location, or number of people. If you need to locate footage of a theft or a service incident quickly, EyesOnIt’s search functionality delivers fast, accurate results, minimizing time spent sifting through hours of video.
Manage Congestion and Wait Times
EyesOnIt also plays a key role in improving guest experiences by helping businesses monitor and manage congestion in real time. For example, at check-in counters, restaurant buffet lines, or high-traffic areas in retail stores, EyesOnIt can alert staff when the number of people exceeds a preset threshold. This allows businesses to deploy additional resources before long lines form, enhancing customer satisfaction and service efficiency.

In addition, the software enables businesses to track wait times for guests or customers. By analyzing time between key events—such as the time it takes to be seated in a restaurant or check into a hotel—EyesOnIt can provide detailed reports on average wait times. When wait times exceed acceptable levels, staff are alerted so they can respond promptly, ensuring smooth operations and preventing negative customer experiences.
Detect Spills, Maintenance Issues, and Table Status
In hospitality and retail, cleanliness and maintenance are crucial to maintaining a professional appearance and ensuring customer safety. EyesOnIt can automatically detect spills or clutter in common areas like hotel lobbies, restaurant dining spaces, or store aisles, immediately alerting housekeeping or maintenance teams for prompt resolution. This feature helps businesses prevent accidents while maintaining a welcoming environment for guests and customers.

Similarly, the system can identify when maintenance issues arise, such as malfunctioning lights or equipment, and notify the appropriate staff for repair. In restaurant settings, EyesOnIt can even monitor table turnover by detecting when tables need to be cleared, allowing staff to maintain a fast and efficient dining experience for guests.
Powerful Security and Safety Monitoring
Security is a top priority in hospitality, retail, and restaurant industries, and EyesOnIt enhances these efforts through advanced detection capabilities. The software can identify loitering or unauthorized intrusion in sensitive areas, such as back-of-house sections or VIP zones, and alert security staff immediately. In the event of a fall or other accidents in common areas, EyesOnIt’s fall detection feature can notify security teams or medical personnel, ensuring that help is dispatched quickly.

In environments where suspicious behavior is a concern, EyesOnIt can monitor for unusual activity, such as large groups forming unexpectedly or fast movements that may indicate potential theft or security breaches. This real-time detection of suspicious behavior allows security teams to take swift action, preventing incidents before they escalate.
Improve Energy Efficiency Through Automation
Another benefit of EyesOnIt is its ability to improve energy efficiency by automating lighting and HVAC systems. The software can detect when people are present in specific areas and adjust lighting or temperature settings accordingly through integration with control systems. For example, lights can be dimmed in unoccupied meeting rooms, or HVAC systems can be adjusted to conserve energy when a restaurant or retail store is closed. This not only reduces energy costs but also contributes to sustainable business practices.
Enhance Parking Management
Parking facilities, whether they belong to hotels, retail spaces, or restaurants, often have untapped potential to generate additional revenue. By using EyesOnIt’s AI-powered surveillance system, businesses can optimize their parking facilities, not only improving security but also creating new revenue streams. For example, companies with unused parking spaces can rent them out on a monthly basis, turning underutilized areas into profitable assets. This additional revenue could easily offset the cost of implementing EyesOnIt, making it a smart investment.
What sets EyesOnIt apart from typical parking monitoring systems is its advanced detection capabilities. While traditional systems might focus solely on monitoring the availability of spaces, EyesOnIt can do much more. Its cameras can detect loitering, alerting security teams to individuals lingering in the parking facility for suspicious amounts of time. The system can also identify fallen people, enabling staff to provide quick assistance to anyone who might have tripped or experienced a medical emergency.
In addition, EyesOnIt can spot oil spills, which, if left unchecked, can create hazardous conditions for both vehicles and pedestrians. Its ability to detect smoke or fire ensures that any potential danger is flagged immediately, helping prevent accidents and ensuring the safety of everyone using the facility. By covering these critical conditions, EyesOnIt offers a level of comprehensive monitoring that goes beyond standard parking space systems, ultimately improving both safety and operational efficiency for parking facilities.
Protect and Optimize Your Hospitality Business with EyesOnIt
EyesOnIt’s AI-driven surveillance system delivers real-time insights and operational efficiency for hospitality, retail, and restaurant businesses. By allowing you to describe exactly what to monitor and providing immediate notifications through local processing, EyesOnIt helps eliminate false positives. At the same time, ensuring businesses stay on top of security, customer experience, and operational challenges.
From monitoring guest flow and preventing accidents to detecting theft and ensuring energy efficiency, EyesOnIt offers a flexible, intelligent solution that enhances security and operational effectiveness. In a competitive business landscape, EyesOnIt empowers businesses to stay ahead by delivering actionable insights when they matter most. See our software in action using your images on our free demo. Our user-friendly interface makes it easy to enter natural language prompts and see what EyesOnIt can detect within your uploaded image. No training or code is required.
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